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Roads Australia Event Details

RA Webinar with Carol-Anne Nelson (Date Change)

29/10/2021 13:00 to 29/10/2021 14:00

Venue: via Zoom

We are delighted to be joined by Transport for NSW Deputy Secretary - Regional and Outer Metropolitan, Carol-Anne Nelson tp update industry on enhancing transport infrastructure and customer experience in regional NSW, as well as how the investments being made today will deliver better transport outcomes for people and freight as our population continues to grow.

Date: Friday 29 October

Time:     1pm - 2pm (AEST)

ZOOM:  The Zoom link will be sent to you when you have booked on this event.  An email will be sent with the link on Wednesday 27 October.



This event is complimentary to RA members

RA Non members - $150 (inc GST)

Contacts: Rachael Rooney (Event queries) or Daniel Mellow (Booking queries)




Carol-Anne Nelson, Deputy Secretary, Regional and Outer Metropolitan, Transport for NSW

Carol-Anne Nelson is the Deputy Secretary for the Regional and Outer Metropolitan (ROM) Division at Transport for NSW. In this role, she brings a holistic view to the delivery of regional transport, leading more than 4,300 employees charged with making regional NSW a better place to live, work and visit.

Working from more than 180 locations, her employees are responsible for an integrated transport service that comprises: more than 20,000 kilometres of road; 5,000 bridges; a regional train network carrying 43m passengers annually; and the community transport and bus services that link people and services across regional NSW. Prior to joining Transport for NSW in March 2020, Carol-Anne had an extensive career in the transport, energy and infrastructure sectors, having spent time at both Queensland Rail leading operations across the state networks, and at V/Line in Victoria; where as Chief Operating Officer, she oversaw a 45 per cent growth in patronage in four years. Carol-Anne also worked for the GFG Alliance, an international mining, energy, metal and engineering company, which purchased the Onesteel business and a number of other assets in Australia. In her role as General Manager, Carol-Anne led a transformation program designed to create a more sustainable business that better served the needs of customers.

Since joining Transport for NSW, Carol-Anne has adeptly led her regional team through the challenges presented by COVID-19, demonstrating a clear focus on the health and wellbeing of her team, community and customers. During a time of significant organisational change, she has also unified the various branches of the newly-formed ROM, nurturing a strong culture of resilience, innovation and absolute commitment to delivering the best outcomes for regional customers and communities.


Bookings are to be confirmed and paid in full 48 hours prior to the event.  Bookings received 48 hours prior to the event cannot be guaranteed unless a confirmation has been received by the Events Director. Cancellations should be notified in writing by email.  Cancellations received prior to one week before the event will receive a full refund less 25%.   No refund will be applicable for cancellations received after one week prior to the event although substitute delegates are welcomed.    

Please note:  Anyone registering for and/or attending an RA event does so on the condition and understanding that his or her name, company/organisation and title will be provided to other attendees. Registration and/or attendance also implies consent to be photographed at the event, and for those photographs to be used in various media for the purposes of promotion and publicity. Attendees’ names, organisations and/or titles may also be included in accompanying captions. 

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